Sixth Sense Media (SSM) specializes in providing a real-time customer engagement platform tailored for telecom operators. The platform enables telecom companies to launch targeted promotions and recommendations, significantly reducing promotion launch times and increasing the effectiveness of marketing campaigns. SSM's solutions are designed to be user-friendly, allowing non-technical staff to manage and execute marketing strategies efficiently. The company serves major telecom operators such as Zain Bahrain, INWI, and Ooredoo, helping them to upsell and cross-sell services, including M Wallet, M Money, game subscriptions, and music subscriptions. SSM's platform also supports the generation of incremental revenues through third-party mobile advertisements, including text, banners, coupons, and videos delivered via SMS, MMS, web, and apps. The business model revolves around providing scalable, market-proven templates and real-time event processing capabilities, enabling telecom operators to react instantly to strategic opportunities and drive customer retention. SSM makes money through subscription fees for its platform and additional charges for premium features and services.

Keywords: customer engagement, telecom operators, real-time promotions, targeted marketing, upsell, cross-sell, mobile ads, scalable platform, non-technical, incremental revenues.