Founded in 2012, Penda Health operates a chain of medical centres in Nairobi, Kenya, providing high-quality, affordable healthcare services. The company focuses on delivering a patient experience that extends beyond just medical treatment, emphasizing trust and care from the moment patients walk through their doors to follow-up calls after their visit. Penda Health serves a diverse clientele, including families and individuals, and accepts various insurance cards to make healthcare accessible. The company operates in the healthcare market, specifically targeting outpatient services. Penda Health's business model is centered around offering comprehensive outpatient services, including consultations, lab tests, and medicine delivery. Revenue is generated through patient fees and insurance reimbursements. The company also offers 24/7 services at select locations and has adapted to current health challenges by providing COVID-19 related services.

Keywords: Nairobi, medical centres, outpatient services, affordable healthcare, patient experience, insurance, family care, lab tests, medicine delivery, COVID-19.